Kawank ("we", "our", "us") is a motorcycle trip planning and rider community platform operated by Dextech Labs. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Kawank website, mobile application, and related services. By using Kawank, you consent to the practices described in this policy.
This Privacy Policy applies to:
- The Kawank mobile application
- The Kawank website
- All related services, features, and communications
This policy is governed by applicable Indian laws, including the Digital Personal Data Protection Act (DPDPA), 2023.
We collect only the data necessary to provide and improve our services.
a. Account Information- Name
- Email address
- Phone number
- Profile photo
b. Profile & Motorcycle Data- Motorcycle make, model, and year
- Rider preferences and profile details
c. Location Data- GPS location, speed, heading, and altitude
- Collected only when you actively start a ride or enable location-based features
d. Sensor Data (Crash Detection)- Accelerometer and gyroscope readings
- Processed primarily on your device
- Only crash event data (location and timestamp) may be transmitted to our servers
e. Emergency Contact Information- Names and phone numbers of designated contacts
f. User-Generated Content- Photos, videos, ride logs, reviews, and posts
g. Device & Technical Information- Device type and model
- Operating system and app version
- IP address and device identifiers
- Battery status (during active rides)
We use your data to:
- Provide ride tracking, navigation, and route planning
- Enable group rides and real-time location sharing
- Detect potential crashes and trigger emergency alerts
- Generate ride insights such as distance, duration, and elevation
- Enable community features such as posts and interactions
- Improve platform performance and user experience
- Prevent fraud, abuse, or misuse of the platform
We do not sell your personal data to third parties.
We process your data based on:
- Your consent
- Performance of our services
- Legal obligations
- Legitimate interests such as security and improvements
You may withdraw consent at any time by disabling permissions or discontinuing specific features.
- Location collected only when you start a ride
- No continuous background tracking
- Location shared with participants during group rides
- Ride data stored for up to 90 days
- You can delete ride history anytime
Kawank provides crash detection and SOS features as assistive tools.
- A countdown allows cancellation of false alerts
- Alerts sent to emergency contacts if not cancelled
- Location and event data shared for emergency purposes
Crash detection is not guaranteed to detect all incidents.
a. With Other Users- Profile and content visible within the community
- Location shared during group rides
b. With Service Providers- Mapping and navigation services
- Notification services
- Cloud infrastructure providers
c. Legal RequirementsWe may disclose data if required by law or legal process.
Kawank integrates with third-party services including mapping providers, analytics tools, and notification systems.
- Ride and location data: up to 90 days
- Account data: until account deletion
- Technical logs retained for security
- HTTPS/TLS encryption
- Secure authentication
- Password hashing
- Regular monitoring
- Access your personal data
- Correct or update information
- Request deletion
- Withdraw consent
You may delete your account at any time through the app settings.
Kawank is not intended for users under 18 years of age.
If services involve processing outside India, appropriate safeguards are used.
We take reasonable steps to protect your data but cannot guarantee absolute security.
We may update this Privacy Policy from time to time.
